Join Our Team
We empower talent to drive scholarly excellence by delivering impactful solutions and fostering innovation in academic publishing.
At EPEX, our team thrives on collaboration, creativity, and a passion for academic excellence. We foster a supportive environment where diverse talents work together to drive innovation in publishing. With a shared commitment to excellence, our experts bring unique insights, problem-solving skills, and a drive for impact. We believe in nurturing professional growth, continuous learning, and empowering every team member to contribute meaningfully. Together, we tackle complex challenges, craft tailored solutions, and shape the future of scholarly publishing.
JOIN OUR TEAM
Avaliable Vacancies
Academic Account Manager
Location: Mostly a Remote role based in Egypt
Role Overview: We are seeking a detail-oriented and motivated Academic Account Manager to join our team. In this role, you will manage financial records, ensure compliance with regulations, and support the financial health of our organization. You'll work closely with cross-functional teams to provide accurate reporting and insights that drive business decisions.
Key Responsibilities:
- Client Relationship Management: Serve as the primary point of contact for all assigned accounts, ensuring strong, ongoing relationships with academic clients.
- Lead Generation and Business Development: Proactively identify and reach out to potential new clients, creating opportunities for growth and expanding our market presence. Effectively communicate the value of our services and solutions through compelling presentations tailored to the academic sector.
- Contract Negotiation and Closing: Manage all aspects of the sales cycle with the team, including negotiations, closing deals, and ensuring mutually beneficial agreements.
- Renewals and Retention: Oversee the renewal process, ensuring high client retention rates and identifying opportunities for upselling or cross-selling.
- Collaboration and Strategy: Work closely with Customer Consultants and other team members to develop and implement effective account strategies that align with client goals and company objectives.
Qualifications:
- Proven track record in sales or account management, particularly within the academic or publishing industry.
- Excellent communication, negotiation, and presentation skills.
- Strong ability to generate leads, drive business growth, and achieve sales targets.
- Ability to effectively engage with high-level academic stakeholders, such as university heads, research officers, chief editors, and professors.
- Fluency in English and Arabic.
- Proficiency in Microsoft Office tools, such as Excel and PowerPoint.
- Highly dynamic and adaptable, with a proactive, self-motivated approach to meeting and exceeding sales objectives.
- Agility and a strong ability to learn, develop, and adapt quickly to the evolving dynamics of a fast-growing startup environment.
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Academic Customer Consultant
Location: Remote Role based in Egypt
About EPEX Academia: EPEX Academia is a leading provider of tailored solutions for academic publishers, empowering excellence in scholarly publishing worldwide.
Key Responsibilities:
- Technical Validation: Ensure the technical accuracy of new sales and oversee the renewal process in alignment with contract terms.
- Client Training and Workshops: Conduct and customize training sessions and workshops in both academic and publishing fields to support our clients’ needs.
- Pre-Sales Support: Provide detailed technical clarifications and answer client questions to ensure a clear understanding of our solutions.
- Service Delivery: Oversee the delivery of services post-sale, collaborating with the technical team to tailor content and solutions as needed.
- Customer Engagement: Engage with clients regularly through both virtual and face-to-face meetings to build strong, supportive relationships.
Qualifications:
- Advanced academic background, such as a PhD or experience as a professor or assistant professor.
- Strong understanding of both academic and publishing fields.
- Fluency in English and Arabic.
- Proficiency in Microsoft Office tools, such as Excel and PowerPoint.
- Self-starter with a proactive approach to problem-solving and the ability to work independently.
- Commitment to continuous self-development and staying updated on industry trends and advancements.
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Sales and Administration Coordinator
Location: Remotely from Egypt
About EPEX Academia: EPEX Academia is a leading provider of tailored solutions for academic publishers, empowering excellence in scholarly publishing worldwide.
Key Responsibilities:
- Internal Communication: Serve as the central point of contact for internal teams, ensuring seamless communication between departments and coordinating inter-departmental requirements.
- Meeting Coordination: Organize and schedule meetings, including sending out agendas, booking meeting spaces, and ensuring all participants are well-prepared.
- Sales Support: Assist the sales team and consultants with administrative tasks, documentation, and any coordination needed for smooth operations.
- Vendor Coordination: Coordinate the relationships with external vendors, ensuring all outsourced services are delivered effectively, and handle any necessary documentation and communication.
- Lead Validation and Initial Outreach: Serve as the first point of contact for incoming leads from the website or social media, providing initial information about the company and its services before passing qualified leads to the Account Manager.
- Administrative Support for the CLO: Assist the Chief Learning Officer with various internal administrative tasks and requirements, ensuring that all internal processes run smoothly.
Qualifications:
- Strong organizational skills and attention to detail.
- Excellent communication skills, both internally with teams and externally with customers and vendors.
- Proficiency in Microsoft Office tools, such as PowerPoint and Excel.
- Ability to multitask and manage time effectively.
- Fluency in both Arabic and English.
- A proactive, self-motivated attitude with a willingness to adapt and learn in a fast-paced environment.
Submit Your Application: