Technical Implementation and Support

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Flawless Implementation and Post-Launch Support for Journals

We provide dedicated assistance to journal teams during the setup or transition of their journal platform. Whether launching a new platform or migrating from an existing one, our experts ensure a seamless process by handling technical configurations, design-related support, and training. Our goal is to simplify the implementation process so journal teams can focus on their core publishing activities without technical roadblocks.

Why Choose EPEX?

Seamless Technical Implementation and Support for Journals

Contact EPEX today to streamline your technical operations.

Seamless platform setup and configuration.

Effortless migration and transition support.

Comprehensive training for journal teams.

Design and branding assistance.

Rigorous testing of the platform before launch.

Minimized downtime and disruption during platform transitions.

Ongoing technical support and troubleshooting.

Common Challenges

Many journals face challenges when implementing a new platform or transitioning from an old one. Technical complexities, lack of expertise, and misconfigurations can cause delays, data loss, or functionality issues. With Epex Academia, you will have

Key Benefits

Platform Setup & Configuration: Assistance with setup and system integration, ensuring technical requirements are met for a smooth launch.

Design & Branding Support: Help with the creation of logos, banners, and cover images. Design optimization to align with journal branding and industry standards.

Training & Onboarding: Hands-on training to familiarize teams with the new platform.

Testing & Quality Assurance: Comprehensive platform testing to ensure all functionalities work correctly before the official launch.

Ongoing Technical Assistance: Continuous support post-implementation to address issues and improvements.