Effective date: 1 January 2026
Last updated: 30 June 2026
1. Who we are
EpexA (“EPEX Academia,” “we,” “us,” or “our”) is an academic publishing services company. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit epexacademia.com (the “Website”) or engage any of our services.
- Data controller: EpexA
- Registered address: Sharjah Business Center, Sharjah Media City, Al Messaned, United Arab Emirates
- Contact for privacy inquiries: info@epexacademia.com
2. What information we collect
2.1 Information you provide directly
- Contact & consultation forms: name, email address, phone number, country, entity name, professional title, academic degree, message content
- Career application forms: name, email, phone, country, cover letter, uploaded resume (PDF/DOC/DOCX)
- Consultation bookings: name, email, phone, appointment details, service category
- Correspondence: any information you include in emails or messages you send us
2.2 Information collected automatically
- Log data: IP address, browser type and version, operating system, referring URL, pages visited, time and date of visit
- Cookies: session cookies required for basic Website functionality; analytics cookies (only if you consent) to help us understand how visitors use the site
- Device information: device type, screen resolution, language preference
2.3 Information from third parties
- Public profile information from social media platforms if you interact with us through them
3. How we use your information
We use the information we collect to:
- Respond to your inquiries and deliver the academic publishing services you request
- Process career applications and communicate with candidates
- Schedule and manage consultation appointments
- Send you service-related notifications, invoices, and important updates
- Improve our Website, services, and content
- Comply with legal obligations and enforce our Terms & Conditions
- Protect against fraud, abuse, and security threats
We do not sell your personal information to third parties.
4. Legal basis for processing
Where applicable, we process personal data on one or more of the following legal bases:
- Consent — when you submit a form or subscribe
- Contract performance — to deliver services you’ve engaged us for
- Legitimate interests — for operating and improving our business, and for direct communication about relevant services
- Legal obligation — to comply with applicable law
5. How we share your information
We share personal information only in these limited circumstances:
- Service providers who help us operate the Website and deliver services — bound by confidentiality obligations
- Legal authorities when required by law, court order, or to protect our rights
- Business transfers — if EpexA is involved in a merger, acquisition, or asset sale, subject to standard confidentiality protections
6. Data retention
Retention periods for personal data collected in the course of client engagements are governed by the applicable signed service agreement, which will specify the retention duration relevant to your engagement’s scope of work. For general Website contact and career applications, we retain data only as long as reasonably necessary to fulfill the purpose it was collected for, or as required by law.
7. Your rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Delete your data
- Restrict or object to our processing
- Data portability — receive your data in a structured, machine-readable format
- Withdraw consent at any time (without affecting prior lawful processing)
- Lodge a complaint with your local data protection authority
To exercise any of these rights, email us at info@epexacademia.com. We’ll respond within a reasonable time period.
8. Cookies
Our Website uses cookies for essential functionality (session management, language preference) and, with your consent, for analytics. You can manage cookie preferences via your browser settings. Disabling cookies may limit some Website features.
9. Data security
We apply industry-standard security measures including:
- HTTPS/TLS encryption for all traffic
- Secure server infrastructure with restricted access
- Regular software updates and security patches
- Access controls limiting staff access to personal data
No method of transmission over the Internet is fully secure, and we cannot guarantee absolute security.
10. International data transfers
Your data may be processed on servers located outside your country of residence. Where such transfers occur, we use appropriate safeguards to protect your data in accordance with applicable law.
11. Children’s privacy
Our services are intended for professional and academic users aged 18 and above. We do not knowingly collect information from children under 18. If you believe we have collected such data, please contact us so we can delete it.
12. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the latest revision. Material changes will be communicated via a notice on the Website.
13. Contact us
For any questions about this Privacy Policy or our data practices:
- Email: info@epexacademia.com
- Address: Sharjah Business Center, Sharjah Media City, Al Messaned, United Arab Emirates